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Latest update: September 13, 2021 4:00pm EST

Online Appointments Available and Serving All Members!

Drive-Thru and phones remain open. See Branch Hours for available services by location.

Online appointments can be made for:

  • New Account Openings
  • Loan Requests
  • Card Services
  • Account Maintenance
  • And More.
Schedule Now

Coronavirus Economic Impact Information:

Child Tax Credit (CTC) payments authorized by the American Rescue Plan Act of 2021 were dated and available July 15, 2021.

The third round of Economic Impact Payments were dated and available March 17, 2021.

Resources and Guidance

We are able to handle services digitally and by telephone and are taking steps to make this as convenient as possible for you. Refer to our Remote Service Guide for ways to continue managing your funds and account.

View Remote Service Guide

Drive-Thru Services:

  • Cash / Check Transactions
  • Withdrawals / Deposits
  • Teller Services

Limited Lobby Access (when available):

Services include:

  • New Membership
  • Account Openings
  • Member Service
  • Scheduled Appointments

View the latest branches with limited lobby access.

Branch Lobby Safety Protocols:

  • Limited Number of Members At A Time
  • Use Hand Sanitizer Upon Entering
  • Face Mask Recommended
  • Practice Social Distancing

Protect Yourself From Fraud

Scams are rampant in this unprecidented time. Learn how to protect yourself, your money, and your data through these informative pages.


The MTC Federal Mobile app makes it easy to manage your accounts right from your mobile phone.

  • Check account balances
  • Apply for a loan
  • Pay Bills
  • Deposit checks quickly and securely
  • View transactions
  • Schedule an appointment
  • Locate MTC Federal Branches and ATMs
  • Set Touch ID login
  • Link to Apple Watch
Person preparing finances

Care for Our Members

We are also evaluating services to assist our members financially and are taking several proactive measures to help lessen the financial strain on our members.

MTC Federal offers credit solution options to meet the needs of our members and others in our communities facing financial hardship related to COVID-19.

  • Loan Payment Deferrals
    We are offering a payment deferral for up to 90 days and no late fees during the deferral period.
  • Credit Card Limit Increases
    We are providing increase to credit availability on credit card service.
  • Loan Requests
    We provide loan solutions for good credit, no credit, slow credit, and bad credit.

We are here to help when you need us most. If you, your family, neighbor, or friends need assistance we are here to help whatever your need may be.

How to get started:
Loan requests? Questions about your options? Here’s the fastest way to get service:

Apply Online 864-908-3402 (Monday – Friday, 8:00am – 5:00pm EST)

A Message from Our CEO

I am reaching out today to assure you that we are monitoring the COVID-19 (Coronavirus) situation closely and are working to ensure we meet the needs of our members as well as provide for a healthy and safe work environment for our employees. We realize this crisis has already disrupted many of our members and their families personally. I want to share some information about what we’re doing to support both our members and employees.

Branch Hours

South Carolina

Call 864-908-3400

Location Hours Services
Brookfield Branch

8:00 AM-5:00 PM

Donaldson Main Branch

8:00 AM-5:00 PM

Walk-up ATM in MARC cafeteria; Night Drop Box

Donaldson Cafeteria Branch

Lobby Closed.

Walk-up ATM in facility cafeteria; Limited to Night Drop Box Only at Donaldson Main Branch

Pelham Road Branch

8:00 AM - 5:00 PM

Drive-Thru Transactions and Night Drop Box; Walk-up ATM in facility cafeteria

Spartanburg Branch

7:30 AM-12:00 PM
1:00 PM - 4:00 PM

Walk-up ATM in facility; Night Drop Box

Sandy Springs Branch

7:30 AM-12:00 PM
1:00 PM - 4:30 PM

Walk-up ATM in facility; Night Drop Box

Lexington Branch

7:30 AM - 4:30 PM

Walk-up ATM in Credit Union lobby; Night Drop Box


Call 334-983-2219

Location Hours Services
Dothan Branch

7:00 AM-11:00 AM
12:00 PM-3:00 PM

Walk-up ATM beside Credit Union


Call 580-226-2279

Location Hours Services
Ardmore Plant Branch

Lobby Closed.

Walk-up ATM in glassed-in area of lobby.

12th Avenue Branch

9:00 AM-5:00 PM

Drive-Thru Transactions 9:00 AM - 6:00 PM Mon-Fri; Night Drop Box; Drive-up ATM