COVID-19 Response

We Have You Covered

Supporting members and employees during COVID-19 (Coronavirus) situation.
Latest update: April 30, 12:00pm EST

Latest update: April 30, 12:00pm EST

All MTC Federal Branch Lobbies remain CLOSED while drive-thrus and phones remain open. Economic Impact Payments now being distributed.

The first wave of economic impact payments - commonly referred to as stimulus checks - from the IRS have been distributed.

Get answers to your questions using the IRS resources:

Members who receive a check in the mail can deposit it using our Mobile App or through a drive-thru at Pelham Road Branch, Greenville, SC or Ardmore 12th Avenue Branch, Ardmore, OK.

Each branch is available by phone 8:00 AM to 5:00 PM local time. Find an ATM near you for withdrawal access.

Pelham Road Branch

2A The Parkway
Greenville, SC 29615

8:30am-5:00pm EST Mon-Fri

Ardmore OK Branch

2001 12th Avenue NW
Ardmore, OK 73401

9:00am-6:00pm CST Mon-Fri

We are able to handle services digitally and by telephone and are taking steps to make this as convenient as possible for you. Refer to our Remote Service Guide for ways to continue managing your funds and account.

View Remote Service Guide
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MTC Federal Foundation - $35k in Donations

Assisting the Greenville and Ardmore communities during the COVID-19 crisis.

Read More

PROTECT YOURSELF FROM FRAUD

Scams are rampant in this unprecidented time. Learn how to protect yourself, your money, and your data through these informative pages.

GET ACCESS 24/7 WITH OUR MOBILE APP

The MTC Federal Mobile app makes it easy to manage your accounts right from your mobile phone.

  • Check account balances
  • Pay Bills
  • Deposit checks quickly and securely
  • View transactions
  • Locate MTC Federal Branches and ATMs
  • Set Touch ID login

Care for Our Members

We are also evaluating services to assist our members financially and are taking several proactive measures to help lessen the financial strain on our members.

MTC Federal offers credit solution options to meet the needs of our members and others in our communities facing financial hardship related to COVID-19.

  • Loan Payment Deferrals We are offering a payment deferral for up to 90 days and no late fees during the deferral period.
  • Credit Card Limit Increases We are providing increase to credit availability on credit card service.
  • Loan Requests We provide loan solutions for good credit, no credit, slow credit, and bad credit.

We are here to help when you need us most. If you, your family, neighbor, or friends need assistance we are here to help whatever your need may be.

How to get started:
Loan requests? Questions about your options? Here’s the fastest way to get service:

A Message from Our CEO

I am reaching out today to assure you that we are monitoring the COVID-19 (Coronavirus) situation closely and are working to ensure we meet the needs of our members as well as provide for a healthy and safe work environment for our employees. We realize this crisis has already disrupted many of our members and their families personally. I want to share some information about what we’re doing to support both our members and employees.

Branch Hours

UPDATED April 30, 12:00pm EST

Alabama
Call 334-983-2219
LocationHoursServices
Dothan Branch
3792 Mance Newton Road
Midland City, AL 36350		Limited to Night Drop Box Only.
Available By Phone
8:00 AM-5:00 PM		Walk-up ATM beside Credit Union
Oklahoma
Call 580-226-2279
LocationHoursServices
Ardmore Plant Branch
1103 Michelin Road
Ardmore, OK 73401		Temporarily ClosedWalk-up ATM in glassed-in area of lobby
Ardmore 12th Avenue Branch
2001 12th Avenue NW
Ardmore, OK 73401		Available By Phone
Mon-Fri
8:00 AM-5:00 PM		Limited to Drive-Thru Transactions and Night Drop Box; Drive-up ATM
South Carolina
Call 864-908-3400
LocationHoursServices
Verdae Branch - Corporate Office
124 Verdae Blvd, Suite 101
Greenville, SC 29607		Available via Phone,
Mon-Fri
8:00AM-5:00PM
Donaldson Main Branch
517-C Michelin Road
Greenville, SC 29605		Available via Phone,
Mon-Fri
8:00AM-5:00PM		Walk-up ATM in MARC cafeteria; Limited to Night Drop Box only
Donaldson Cafeteria Branch
1401 Antioch Church Rd
Greenville, SC 29605		Temporarily ClosedWalk-up ATM in facility cafeteria; Limited to Night Drop Box Only at Donaldson Main Branch
Pelham Road Branch
2A The Parkway
Greenville, SC 29615		Available via Phone,
Mon-Fri
8:00AM-5:00PM		Limited to Drive-Thru Transactions and Night Drop Box; Walk-up ATM in facility cafeteria
Spartanburg Branch
1000 International Drive
Spartanburg, SC 29303		Available via Phone,
Mon-Fri
8:00AM-5:00PM		Walk-up ATM in facility; Limited to Night Drop Box only
Sandy Springs Branch
6301 Hwy. 76
Pendleton, SC 29670		Available via Phone,
Mon-Fri
8:00AM-5:00PM		Walk-up ATM in facility; Limited to Night Drop Box Only
Lexington Branch
2420 Two Notch Road
Lexington, SC 29072		Available via Phone,
Mon-Fri
8:00AM-5:00PM		Walk-up ATM in Credit Union lobby; Limited to Night Drop Box only
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