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Debit Card Protection and Safety Tips

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How to Safeguard Your Debit Card

Having your MTC Federal Debit Rewards Mastercard® on hand is quick and convenient, however it does open you up to potential debit card fraud. Unlike credit cards, your debit card is linked to your bank account and anyone with your card information can get instant access to all your funds. In order to safeguard your money, follow these tips to help protect your account:

Be Aware

Card skimmers are a common way for scammers to get your card information. These devices are usually placed on gas pumps and stand-alone ATMs, but can be placed on any card reader. Check the terminal to see if anything looks out of the ordinary. Give the card reader a tug, look for loose parts and make sure no security seals are broken. If you are ever weary, go inside to pay or move on to another location.

Keep Your Information Private

Do not give your information out and always keep your PIN secure. Be sure not to input any personal data online while on an unsecured Wi-Fi connection. A fraudster could be standing by hacking the connection to retrieve your information.

Consider an MTC Federal Platinum Mastercard®

Having a second form of payment in your wallet can give you peace of mind.  The MTC Federal Platinum Mastercard® is a great choice offering a low APR and the same safety features as the MTC Federal Debit Rewards Mastercard®.

Check Your Accounts Regularly

Your accounts are always with you in the MTC Federal Mobile App. Reviewing your accounts in the mobile app allows you to catch and report any suspicious activity as soon as possible.  Download it today in the App Store or Google Play.

Set Account E-Alerts and Notifications

For Web-Branch alerts: log into Web-Branch from a PC, or your mobile web browser and navigate to the Services menu and select e-alerts.  From there you can enter how you want to receive your alerts (SMS phone number or email address).  Once you have your contact information saved, you can add alerts.  There are two different categories of alerts: security and account.

  • Security alerts will notify you when changes have been made to the settings in your Web-Branch Profile such a change in address, or password.
  • Account alerts will notify you when selected activity occurs such as transactions over a certain level, or daily balance alerts.

For Debit & Credit Card alerts: Using the “Debit or Credit Card Fraud Protection Alerts” link, you can register your card for transaction alerts.  You will need your 16-digit card number, expiration date, CVV, the last 4-digits of SSN and  zip code.  There are 4 types of alerts you can set up: Transactions greater than a designated amount, International Transactions, Card Not Present Transactions or Declined Transactions.

We Are Here for You

Call 800-425-7528 for 24/7 support to report suspicious transactions or to report your card as Lost/Stolen.