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Thank you!  We have received your message.

A dedicated Member Service Representative will contact you during normal business hours Monday – Friday, 8:00am – 5:00pm EST.

We look forward to serving you and your family!

The Member Contact Center Team

Other Helpful Information:

24/7 Account Access visit

If you are experiencing difficulty with your account, here is additional information to assist you:

  • To access quick account balances use 24/7 Tele-Branch by calling 800-625-7491.
  • Call a Member Service Representative Toll-Free at 800-442-7792 Monday – Friday, 8:00am – 5:00pm EST.
  • Find A local branch.
  • Access 30,000 surcharge free ATMs.
  • To change your debit or credit card PIN call 888-891-2435.

To report a lost or stolen MTC Federal debit or credit card call one of the phone numbers listed below:

Debit Card: 800-425-7528

Credit Card: 888-699-1048