Who We Are
Our Purpose
Powered by Purpose. Driven by People.
Our Core Values
The Principles That Define
The MTC Federal Way
Genuine
We believe real relationships matter. Being genuine means showing up with honesty, empathy, and authenticity — every interaction, every day. Our members trust us because we care, listen, and follow through.
Respectful
Respect is foundational to how we serve. We treat every member, teammate, and partner with fairness, dignity, and appreciation. We value different perspectives and believe strong relationships start with engaged listening.
Accountable
We own our responsibilities and our results. Accountability builds trust — and trust is everything in financial services. We do what we say we will do, and we work tirelessly to deliver solutions that truly serve our members' best interests.
Passionate
We bring energy, enthusiasm, and heart to our work. Passion fuels our commitment to excellence and drives us to go the extra mile for the people and communities who rely on us.
Hardworking
Our members work hard for what they earn — and we work just as hard for them. This value is more than effort; it's about focus, follow-through, and a relentless dedication to helping people succeed financially.
Rooted in Community
MTC Federal is proud to serve and support the communities that have supported us for five decades. Giving back isn't something we do on the side — it's part of who we are.
Through local partnerships, volunteer efforts, sponsorships, and the work of the MTC Federal Foundation, we invest in initiatives that strengthen neighborhoods, uplift families, and create long-term impact. Because when our communities thrive, everyone benefits.
Looking Ahead
As we look to the future, our commitment is to continue growing, innovating, and evolving — without ever losing sight of what matters most. We will keep working hard for hardworking people. We will keep leading with purpose and integrity. And we will continue building a credit union where members feel confident, supported, and proud to belong.
That's The MTC Federal Way.