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Thank you for contacting MTC Federal Credit Union.

A Member Service Representative will contact you within normal business hours, Monday – Friday 8:00 am – 5:00 pm Eastern Time.
For 24/7 account access visit www.mtcfederal.com.

If you are experiencing difficulty with your account, we have provided the following information to assist you:
• To access quick account balances use 24/7 Tele-Branch by calling 800-625-7491.
• Call a Member Service Representative Toll-Free at 800-442-7792 Monday-Friday, 8:00am – 5:00 pm EST.
• Visit your local branch.
• Access 30,000 surcharge free ATMs.
• To change your debit or credit card PIN call 888-891-2435.

To report a lost or stolen MTC Federal debit or credit card call one of the phone numbers listed below:
Debit Card: 800-425-7528
Credit Card: 888-699-1048

Sincerely,
MTC Federal Credit Union

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