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Thank you for contacting MTC Federal Credit Union.

As of July 9, 2018, Web-Branch automatically upgraded to provide you an easier, convenient and more secure way to access your MTC Federal  accounts. Explore NEW WAYS to manage your money through our newly enhanced and customized Web-Branch Experience.

If you are experiencing difficulty with your account, we have provided the following information to assist you:

 

  1. Try to log-in to Web-Branch via MTCFederal.com. Access to Web-Branch will be the same as your current log-on Username and Password. After initial registration, it will take a few moments to set your personal authorization and security features.

 

  1. Mobile Branch users log-in to Web-Branch to set personal authorization and security preferences.

 

  1. To access quick account balances use 24/7 Tele-Branch by calling 800-625-7491.

 

  1. Call a Member Service Representative Toll-Free at 800-442-7792 Monday-Friday, 8:00am – 5:00 pm EST. We anticipate a large volume of calls, please expect a wait time.

 

  1. Visit your local branch.

 

  1. Access 30,000 surcharge free ATMs.

 

To report a lost or stolen MTC Federal debit or credit card call one of the phone numbers listed below:

Debit Card: 800-425-7528

Credit Card: 888-699-1048

 

Sincerely,

MTC Federal Credit Union

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